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Ontario Fire Water Air

4.8

Based on 81 reviews

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Bev Marshall

20:49 21 Jul 21

My sister (Dianne) had a water softener recently installed, as a replacement for an older system. The installation was... done promptly by a very polite and knowledgeable tech. The compact size and appearance of the new system was a vast improvement, as was the quality of the water.read more

Carolyn Regan

21:54 12 Jan 21

Filter change today .. absolutely love my RO water system !! Can't live without it!

Sergio Boscarato

23:01 08 Jan 21

Very Satisfied with my Reverse Osmosis system. Just had my first annual Service. They were very polite and Thorough.

Cher T Sparkle Queen

21:34 06 Jan 21

Very pleased with the service of this company. They are on top of when the filters for our water softener system need... changed so I don't have to be. Their staff is friendly and helpful and informative. My husband is very grateful to know that we have clean, fresh water to keep his family and pets safe and healthy.read more

Pauline Dulnuan

20:30 06 Jan 21

Amazing customer service! The water softener has been fantastic

Nicole Spicer

02:10 17 Sep 20

Andrew was amazing! Very knowledgeable and helpful. The installation was completed cleanly and on time. Your staff... were friendly and efficient. Thank you so much! We can’t wait to use our new softener and reverse osmosis to drink healthier water! We will recommend you to everyone.read more

Joe Jansen

19:57 11 Sep 20

The tech, Andrew was VERY friendly, helpful, knowledgeable and courteous. Very pleased with the service from everyone... I interacted with.read more

Travis Dupuis

14:46 01 Mar 20

Daltan came to my house the other week to perform a water test. He was able to explain the process each step of the... way; the visuals of the tests that he performed really demonstrated the issues with our tap water. He is very friendly and wasn’t pushy. If he comes to your home to test your water, he’ll be understanding of your situation and prepare the best offer available to you. He knew I was a single person in a house, so he got on the phone with his boss right in front of me to figure out ways to really make it work for me. I appreciated the effort he put in right in front of me, and I’m glad to to really know what’s in our water.read more

Steve S

20:35 27 Feb 20

The other day Daltan visited our house to discuss the quality of our water and provided a very informative... test/presentation. Daltan was very professional and straightforward...no pressure sales tactics at all. He was extremely knowledgeable as he performed the water tests and explained the benefits of the products available. It was quite the eye opening education to learn about our water.read more

Dezeray Bage

13:55 20 Feb 20

We had the pleasure of Daltan coming to our home for a presentation. He was very knowledgeable & personable. Answered... all our questions. Not once did we feel pressured. We were blown away with the presentation and super happy we went with the water system! Our installer was fast and efficient. Highly recommended!read more

Barbara Walak

19:40 04 Feb 20

Ethan came to my home to do the water presentation as well! He was very well informed about the product and was able to... answer all of my questions. He was very professional and kind, and super friendly and relatable, made the information easy to follow! I love the products that OFWA offers and am very satisfied with my new water system! Dan came to do the installation and was very helpful to make it quick and simple! Good job boys!read more

Loreta Ferrer

05:27 30 Jan 20

Ethan came to our home and did a very good job of water evaluation. He was very polite, very friendly and very... knowledgeable. My son and I and was so amazed while he was explaining the importance of having a clean drinking water and using a clean water around the house. Very satisfied purchasing the products and we loved it. Thanks to OFWA, we are using a safe and clean purified water . By the way, great installations too. I will gladly recommend the company to my friends.read more

nancy white

13:16 21 Dec 19

Chantelle's presentation was informative, professional and educational. She was patient with my many questions and... provided knowledgeable answers. There was no pressure, just facts and of what was in our water, performing tests with easy to under stand results. The company's ultra violet system makes our water safe!Never to buy bottled water again!She arranged the installation quickly and now I feel at ease that our water is safe to drink especially for my grandchildren. Thank you Chantelle!!read more

Mike Price

07:06 06 Dec 19

Alan came and provided us with the presentation offered through your company. Not only was Alan extremely informative,... he shed some light on things my wife and I were unaware of. He made the tests he did fun and interactive for our daughter, who joined us in the presentation. Although, we did not go forward as it just didn't work for us at this exact moment, you better believe I will be going with this company when we do proceed forward. Thank you Alan for informing us on some information that is very important to my family and I! The hardness of my water, is crazy! We will certainly be contacting Alan when we proceed forward.read more

Lucille Hilton

17:22 05 Dec 19

We had a presentation by Paul, who gave us a very informative talk. He is very knowledgeable and professional. We... appreciated him coming to our home, as we learned a lot about water. We are unable to purchase equipment, due to financial problems. but just wanted you to know, you are being represented by a very impressive young man.read more

Padruig9 .

23:31 04 Dec 19

Ontario Fire Water Air offers a filtration product you don't need and markets it for "health" while claiming that there... is a "water crisis" and they try to spread this idea by sending salesmen with zero scientific qualifications into people's homes with what would appear to be a chemistry set for dummies to try to wow them. I, having never worked in the industry, am more qualified than the used car salesman who seems to run the place. He also clearly hadn't read my cover letter or resume, they also called me ahead of time to remind me to show up. If you need your water softened, buy a water softener. Don't invite these gypsies into your home to sell their wares. I applied to this by accident and only went because I thought it would be funny, and God damn did it not disappoint.read more

Sharon Venditti

00:20 15 Nov 19

Great representative of your organization. Owen was very personable. We enjoyed the whole process of the presentation... and decided to go with the program as Owen "sold" us on the product. We are looking forward to having the unit installed so we can start enjoying our soft waterread more

Mary Watson

17:40 06 Nov 19

We were very impressed with Will Stacey and his presentation. He was very respectful of our time and our home. The... presentation was very informative and eye opening. I highly recommend Will to give you a presentation that will change the way you look and feel about the water in your home. A truly eye opening experienceread more

Donesha Nelson

02:53 06 Nov 19

Isaac came to our home to test our water quality. This young man was respectful of our time, courteous and... knowledgeable. His presentation was informative, interactive and entertaining.We were a bit hesitant at first but he was very patient with us and answered all our questions... twice! We haven't had our water systems installed yet but I just wanted to commend Issac on a job well done.read more

Mike Belcastro

23:32 31 Oct 19

I had OFWA come into my home to demonstrate their water filtration system, I am a huge consumer of water everyday, I... consume 5 litres a day, as everybody should as water is essential to our being. The gentleman's name that they sent was Owen. I was so impressed by his courtesy, professionalism, his knowledge, and his patience with me as I had many questions for him, and he went beyond what I expected in his answers. So much so that I had knowledge of what he was presenting to me that I purchased the system immediately. I would highly recommend OFWA, and if you can have Owen do the presentation I'm sure you'll be highly satisfied l.read more

Seline Arsenault

15:48 31 Oct 19

Awesome experience. Alan came into our home and was extremely professional, friendly and was very knowledgeable. He was... very patient with us and answered all of our questions. Over all we absolutely love the product! 10/10read more

Dianne Potter

00:52 05 Oct 19

Will visited us this evening and did a good job explaining the system he suggested to improve our water quality. We... already have a good water softener in place, and the quality of water from our local treatment/supply facility satisfies us, so we did not purchase any equipment for him, but he was a good representative for the company.read more

Margaret Ann Voll

00:44 25 Sep 19

If you are concerned about your own health and the environment, this is the company to work with when considering the... purchase of an osmosis system, water softener or carbon unit. Every person we interacted with was extremely professional. Ethan, our salesman, was extremely professional, authentic and friendly while demonstrating the benefits of the systems. He answered any questions thoroughly. Dan was also a pleasure, working efficiently at the installation and explanations. We noticed significant benefits almost immediately.Very impressive experience!read more

Warren Thom

00:06 13 Sep 19

Hands down great service! Good sales reps. Polite, confident technician. on time and clean install. Couldn't ask for a... better experience.read more

Barbara White

23:28 27 Aug 19

Paul stopped by this evening to test my drinking water and explain the importance of clean drinking water through... reverse osmosis.. He was a very polite and informed young man. Really enjoyed his presentation and his company. Update. It’s been a bit of a wait but Paul was nice enough to stop by and deliver my 100 reward card in person.read more

Rory Labron

21:37 23 Aug 19

Super excited to have my new water softener, carbon filter and reverse osmosis systems installed. Will was very... knowledgeable on the sales end and showed me what a big difference the new equipment will make. The installation team was fantastic and was able to work around a few issues to make it all run smoothly! Thanks guys!read more

Jacob Rand

19:09 23 Aug 19

Owen was a diligent representative for the company OFWA, appreciated the service that was given to me, made me feel... like family.read more

sheila MacPherson-Stacey

03:05 23 Aug 19

The new water system is fantastic! The taste is pure, we no longer have calcium build up which means less clean! Will... and the team did an amazing job with education as well as installation!I would recommend this system to anybody!read more

Carol Nielsen

00:07 23 Aug 19

We are really liking our water system especially how good our coffee tastes now. Thanks again Paul you were really... great answering all our questions and understanding the household dynamic thus seeing to it that we were able to get the system in place. I also think you were great with our Dog. Thanks.read more

Lynn Tremblay

22:53 20 Aug 19

Dan Babin and I are happy with our new water system.We did renovations and saw how the pipes where caked with... crap.Showing how bad Cambridge water is.We are also happy with the service.We highly recommend this water system.read more

Tanja J

04:06 07 Aug 19

I don't know much about this company's products first hand but their business tactics are very underhanded. They called... my mother many, many times conducting a "water survey" and then after a while called back to say she won a $100 gift card and that they will send someone same day to deliver it at home......which is a lie! She expressed that she did not want a salesperson showing up and was assured there wouldn't be one, just the gift card. Sure enough they sent one of their salespeople who lecture you about how great their water system and detergents are and how bad Culligan is( who my family are signed with and if you are with another water company I'm sure they'd say bad things about them too) and even though you are with another company, talk about paying off your rental balance owing to the other company but don't tell you until all is said and done, that you are paying that money back to them( OFWA) on top of their system, plus interest! I was not present when that final pricing was mentioned last minute to my mother but was furious when she tried to explain it; they wanted approximately $14,000 and then take the Culligan system and resell it( according to the salesman). How can anyone trust your products if this is what you do to potential customers? Bad mouthing your competitors who by the way, provide services to everyone in my neighborhood and LYING about our water containing chlorine without even testing it.....so very unprofessional! Also, that's slander against Culligan too.They( OFWA) ask to see your paperwork as well. My only hope is that no one gets taken advantage of and scammed. If you see caller ID as OFWA, that's them and they're trying to rip you off as they tried with my family.My mother never did get the $100 gift card, the salesman told her it will get mailed, another lie. Very shameful.read more

Stacey Grigsby

14:10 08 May 19

So happy to have the reverse osmosis water system. What a huge difference in the taste of water. Installation was quick... and efficient. Everyone is so nice and accomodating. I'm looking forward to having purified water for life.read more

Gail O'Riley

16:21 10 Apr 19

Jordan Dyck a salesman with Ontario Fire Water Air, was very professional from our first meeting where he described... the water filtration system he felt I would benefit from. The system was installed. He came to my place to ensure I was happy with the system and how it was installed. I expressed buyer's remorse and said that all I needed was a water softener. He talked to me some more and said he would work to see what he could do for me. In the end I was happy with the resolution and Jordan - on his own - came by to see how I was. He said his main aim is to make sure his customers were happy with what they bought. Jordan not only is very professional he is a kind person which will bode well for him in the future,read more

Hank Epp

20:51 08 Apr 19

Jordan was friendly, attractive and knowledgeable. The product was very well explain and any questions we had he dealt... with patience and professionalism. We really enjoyed getting to know Jordan and are excited to have purified water with our reverse osmosis system. Sincerely Erna and Henry Eppread more

Spencer Edwards

02:47 05 Apr 19

Jordan was very knowledgeable with all of his water activities and hands on demonstrations. Opening our eyes to the... grossness of our drinking water. We recently had to replace an appliance because of water hardness damage and it was very clear now how and why that was the case. We bought the reverse water osmosis system and use it everyday and no longer buy bottled water for the sake of his amazing, well planned and well spoken presentation.read more

Daniel Ridings

22:11 04 Apr 19

Jordan was an extremely knowledgeable and kind sales person. The way he did his presentation and the water testing we... were able to understand him very well. We learnt a lot about our water and how it affects our health as well as our appliances, clothing and cookware. I highly recommend this system to any home owner... as Jordan says "it is just as essential in a home as a furnace or water heater."read more

Adele Arbour

19:30 24 Mar 19

Absolutely Fantastic!!! No spotting on dishes. Feels as though I am showering in VELVET!!! Cooking with Reverse Osmosis... water extremely enhances the flavour of our food and our coffee is now gourmet!!! Highly recommend the products and services. I don’t want to keep my experience a secret.read more

Jeff Neron

18:33 16 Jan 19

High quality water filtration system, professional and quick installation. Extremely happy with this product!

Deanne Ash

19:43 13 Nov 18

I purchased the whole home product for my house. I love it, my parents love it and my two dogs and cat love it. This... company treats you like family from the start to the very end. Definitely top notch quality products.read more

chicken nugget chip

21:36 15 Oct 18

Great product! Great sales staff! William was friendly, honest and very knowledgable. Just love our new water system!

Mike Johnstone

21:19 15 Oct 18

We had the best experience with William the man who came to our house he was excellent. We couldn't be more pleased. I... highly recommend the system. You won't regret it. Ontario Fire Water Air is a top notch company all the way. If your lucky enough to get William to come into your home and demonstrate you will see he is down to earth friendly and most importantly honest. Was a pleasure to talk to.read more

W. Craig Oke

20:11 15 Oct 18

Top quality products and the best value around!

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