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Ontario Fire Water Air

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OFWA tap build up

How to prevent damage your home’s plumbing and appliances caused by hard water.

April 15, 2019 admin Leave a comment

ARE YOU EXPERIENCING THE FOLLOWING WATER PROBLEMS? – Poor drinking water quality – Scale build up in your water system…

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Laundry improvements with soft water

Hard Water – Is it Tough on Your Clothes?

April 1, 2019 admin Leave a comment

Hard water can be very tough on your clothes. A great many Canadian households have hard water in their homes.…

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  • Email
    info@ontariofirewaterair.ca
  • Phone
    226-473-OFWA (6392)
  • Fax
    226-473-0142
  • Address
    652 Bishop St North unit 1
    Cambridge, ON N3H 4V6
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Google Reviews

Ontario Fire Water Air
Ontario Fire Water Air
4.8
Based on 81 reviews
powered by Google
Carolyn Regan
Carolyn Regan
21:54 12 Jan 21
Filter change today .. absolutely love my RO water system !! Can't live without it!
Sergio Boscarato
Sergio Boscarato
23:01 08 Jan 21
Very Satisfied with my Reverse Osmosis system. Just had my first annual Service. They were very polite and Thorough.
Cher T Sparkle Queen
Cher T Sparkle Queen
21:34 06 Jan 21
Very pleased with the service of this company. They are on top of when the filters for our water softener system need... changed so I don't have to be. Their staff is friendly and helpful and informative. My husband is very grateful to know that we have clean, fresh water to keep his family and pets safe and healthy.read more
Pauline Dulnuan
Pauline Dulnuan
20:30 06 Jan 21
Amazing customer service! The water softener has been fantastic
Nicole Spicer
Nicole Spicer
02:10 17 Sep 20
Andrew was amazing! Very knowledgeable and helpful. The installation was completed cleanly and on time. Your staff... were friendly and efficient. Thank you so much! We can’t wait to use our new softener and reverse osmosis to drink healthier water! We will recommend you to everyone.read more
Joe Jansen
Joe Jansen
19:57 11 Sep 20
The tech, Andrew was VERY friendly, helpful, knowledgeable and courteous. Very pleased with the service from everyone... I interacted with.read more
Travis Dupuis
Travis Dupuis
14:46 01 Mar 20
Daltan came to my house the other week to perform a water test. He was able to explain the process each step of the... way; the visuals of the tests that he performed really demonstrated the issues with our tap water. He is very friendly and wasn’t pushy. If he comes to your home to test your water, he’ll be understanding of your situation and prepare the best offer available to you. He knew I was a single person in a house, so he got on the phone with his boss right in front of me to figure out ways to really make it work for me. I appreciated the effort he put in right in front of me, and I’m glad to to really know what’s in our water.read more
Steve S
Steve S
20:35 27 Feb 20
The other day Daltan visited our house to discuss the quality of our water and provided a very informative... test/presentation. Daltan was very professional and straightforward...no pressure sales tactics at all. He was extremely knowledgeable as he performed the water tests and explained the benefits of the products available. It was quite the eye opening education to learn about our water.read more
Dezeray Bage
Dezeray Bage
13:55 20 Feb 20
We had the pleasure of Daltan coming to our home for a presentation. He was very knowledgeable & personable. Answered... all our questions. Not once did we feel pressured. We were blown away with the presentation and super happy we went with the water system! Our installer was fast and efficient. Highly recommended!read more
Barbara Walak
Barbara Walak
19:40 04 Feb 20
Ethan came to my home to do the water presentation as well! He was very well informed about the product and was able to... answer all of my questions. He was very professional and kind, and super friendly and relatable, made the information easy to follow! I love the products that OFWA offers and am very satisfied with my new water system! Dan came to do the installation and was very helpful to make it quick and simple! Good job boys!read more
Loreta Ferrer
Loreta Ferrer
05:27 30 Jan 20
Ethan came to our home and did a very good job of water evaluation. He was very polite, very friendly and very... knowledgeable. My son and I and was so amazed while he was explaining the importance of having a clean drinking water and using a clean water around the house. Very satisfied purchasing the products and we loved it. Thanks to OFWA, we are using a safe and clean purified water . By the way, great installations too. I will gladly recommend the company to my friends.read more
nancy white
nancy white
13:16 21 Dec 19
Chantelle's presentation was informative, professional and educational. She was patient with my many questions and... provided knowledgeable answers. There was no pressure, just facts and of what was in our water, performing tests with easy to under stand results. The company's ultra violet system makes our water safe! Never to buy bottled water again! She arranged the installation quickly and now I feel at ease that our water is safe to drink especially for my grandchildren. Thank you Chantelle!!read more
Mike Price
Mike Price
07:06 06 Dec 19
Alan came and provided us with the presentation offered through your company. Not only was Alan extremely informative,... he shed some light on things my wife and I were unaware of. He made the tests he did fun and interactive for our daughter, who joined us in the presentation. Although, we did not go forward as it just didn't work for us at this exact moment, you better believe I will be going with this company when we do proceed forward. Thank you Alan for informing us on some information that is very important to my family and I! The hardness of my water, is crazy! We will certainly be contacting Alan when we proceed forward.read more
Lucille Hilton
Lucille Hilton
17:22 05 Dec 19
We had a presentation by Paul, who gave us a very informative talk. He is very knowledgeable and professional. We... appreciated him coming to our home, as we learned a lot about water. We are unable to purchase equipment, due to financial problems. but just wanted you to know, you are being represented by a very impressive young man.read more
Padruig9 .
Padruig9 .
23:31 04 Dec 19
Ontario Fire Water Air offers a filtration product you don't need and markets it for "health" while claiming that there... is a "water crisis" and they try to spread this idea by sending salesmen with zero scientific qualifications into people's homes with what would appear to be a chemistry set for dummies to try to wow them. I, having never worked in the industry, am more qualified than the used car salesman who seems to run the place. He also clearly hadn't read my cover letter or resume, they also called me ahead of time to remind me to show up. If you need your water softened, buy a water softener. Don't invite these gypsies into your home to sell their wares. I applied to this by accident and only went because I thought it would be funny, and God damn did it not disappoint.read more
Sharon Venditti
Sharon Venditti
00:20 15 Nov 19
Great representative of your organization. Owen was very personable. We enjoyed the whole process of the presentation... and decided to go with the program as Owen "sold" us on the product. We are looking forward to having the unit installed so we can start enjoying our soft waterread more
Mary Watson
Mary Watson
17:40 06 Nov 19
We were very impressed with Will Stacey and his presentation. He was very respectful of our time and our home. The... presentation was very informative and eye opening. I highly recommend Will to give you a presentation that will change the way you look and feel about the water in your home. A truly eye opening experienceread more
Donesha Nelson
Donesha Nelson
02:53 06 Nov 19
Isaac came to our home to test our water quality. This young man was respectful of our time, courteous and... knowledgeable. His presentation was informative, interactive and entertaining.We were a bit hesitant at first but he was very patient with us and answered all our questions... twice! We haven't had our water systems installed yet but I just wanted to commend Issac on a job well done.read more
Mike Belcastro
Mike Belcastro
23:32 31 Oct 19
I had OFWA come into my home to demonstrate their water filtration system, I am a huge consumer of water everyday, I... consume 5 litres a day, as everybody should as water is essential to our being. The gentleman's name that they sent was Owen. I was so impressed by his courtesy, professionalism, his knowledge, and his patience with me as I had many questions for him, and he went beyond what I expected in his answers. So much so that I had knowledge of what he was presenting to me that I purchased the system immediately. I would highly recommend OFWA, and if you can have Owen do the presentation I'm sure you'll be highly satisfied l.read more
Seline Arsenault
Seline Arsenault
15:48 31 Oct 19
Awesome experience. Alan came into our home and was extremely professional, friendly and was very knowledgeable. He was... very patient with us and answered all of our questions. Over all we absolutely love the product! 10/10read more
Dianne Potter
Dianne Potter
00:52 05 Oct 19
Will visited us this evening and did a good job explaining the system he suggested to improve our water quality. We... already have a good water softener in place, and the quality of water from our local treatment/supply facility satisfies us, so we did not purchase any equipment for him, but he was a good representative for the company.read more
Margaret Ann Voll
Margaret Ann Voll
00:44 25 Sep 19
If you are concerned about your own health and the environment, this is the company to work with when considering the... purchase of an osmosis system, water softener or carbon unit. Every person we interacted with was extremely professional. Ethan, our salesman, was extremely professional, authentic and friendly while demonstrating the benefits of the systems. He answered any questions thoroughly. Dan was also a pleasure, working efficiently at the installation and explanations. We noticed significant benefits almost immediately. Very impressive experience!read more
Warren Thom
Warren Thom
00:06 13 Sep 19
Hands down great service! Good sales reps. Polite, confident technician. on time and clean install. Couldn't ask for a... better experience.read more
Barbara White
Barbara White
23:28 27 Aug 19
Paul stopped by this evening to test my drinking water and explain the importance of clean drinking water through... reverse osmosis.. He was a very polite and informed young man. Really enjoyed his presentation and his company. Update. It’s been a bit of a wait but Paul was nice enough to stop by and deliver my 100 reward card in person.read more
Rory Labron
Rory Labron
21:37 23 Aug 19
Super excited to have my new water softener, carbon filter and reverse osmosis systems installed. Will was very... knowledgeable on the sales end and showed me what a big difference the new equipment will make. The installation team was fantastic and was able to work around a few issues to make it all run smoothly! Thanks guys!read more
Jacob Rand
Jacob Rand
19:09 23 Aug 19
Owen was a diligent representative for the company OFWA, appreciated the service that was given to me, made me feel... like family.read more
sheila MacPherson-Stacey
sheila MacPherson-Stacey
03:05 23 Aug 19
The new water system is fantastic! The taste is pure, we no longer have calcium build up which means less clean! Will... and the team did an amazing job with education as well as installation! I would recommend this system to anybody!read more
Carol Nielsen
Carol Nielsen
00:07 23 Aug 19
We are really liking our water system especially how good our coffee tastes now. Thanks again Paul you were really... great answering all our questions and understanding the household dynamic thus seeing to it that we were able to get the system in place. I also think you were great with our Dog. Thanks.read more
Lynn Tremblay
Lynn Tremblay
22:53 20 Aug 19
Dan Babin and I are happy with our new water system. We did renovations and saw how the pipes where caked with... crap.Showing how bad Cambridge water is. We are also happy with the service.We highly recommend this water system.read more
Tanja J
Tanja J
04:06 07 Aug 19
I don't know much about this company's products first hand but their business tactics are very underhanded. They called... my mother many, many times conducting a "water survey" and then after a while called back to say she won a $100 gift card and that they will send someone same day to deliver it at home......which is a lie! She expressed that she did not want a salesperson showing up and was assured there wouldn't be one, just the gift card. Sure enough they sent one of their salespeople who lecture you about how great their water system and detergents are and how bad Culligan is( who my family are signed with and if you are with another water company I'm sure they'd say bad things about them too) and even though you are with another company, talk about paying off your rental balance owing to the other company but don't tell you until all is said and done, that you are paying that money back to them( OFWA) on top of their system, plus interest! I was not present when that final pricing was mentioned last minute to my mother but was furious when she tried to explain it; they wanted approximately $14,000 and then take the Culligan system and resell it( according to the salesman). How can anyone trust your products if this is what you do to potential customers? Bad mouthing your competitors who by the way, provide services to everyone in my neighborhood and LYING about our water containing chlorine without even testing it.....so very unprofessional! Also, that's slander against Culligan too. They( OFWA) ask to see your paperwork as well. My only hope is that no one gets taken advantage of and scammed. If you see caller ID as OFWA, that's them and they're trying to rip you off as they tried with my family. My mother never did get the $100 gift card, the salesman told her it will get mailed, another lie. Very shameful.read more
Stacey Grigsby
Stacey Grigsby
14:10 08 May 19
So happy to have the reverse osmosis water system. What a huge difference in the taste of water. Installation was quick... and efficient. Everyone is so nice and accomodating. I'm looking forward to having purified water for life.read more
Gail O'Riley
Gail O'Riley
16:21 10 Apr 19
Jordan Dyck a salesman with Ontario Fire Water Air, was very professional from our first meeting where he described... the water filtration system he felt I would benefit from. The system was installed. He came to my place to ensure I was happy with the system and how it was installed. I expressed buyer's remorse and said that all I needed was a water softener. He talked to me some more and said he would work to see what he could do for me. In the end I was happy with the resolution and Jordan - on his own - came by to see how I was. He said his main aim is to make sure his customers were happy with what they bought. Jordan not only is very professional he is a kind person which will bode well for him in the future,read more
Hank Epp
Hank Epp
20:51 08 Apr 19
Jordan was friendly, attractive and knowledgeable. The product was very well explain and any questions we had he dealt... with patience and professionalism. We really enjoyed getting to know Jordan and are excited to have purified water with our reverse osmosis system. Sincerely Erna and Henry Eppread more
Spencer Edwards
Spencer Edwards
02:47 05 Apr 19
Jordan was very knowledgeable with all of his water activities and hands on demonstrations. Opening our eyes to the... grossness of our drinking water. We recently had to replace an appliance because of water hardness damage and it was very clear now how and why that was the case. We bought the reverse water osmosis system and use it everyday and no longer buy bottled water for the sake of his amazing, well planned and well spoken presentation.read more
Daniel Ridings
Daniel Ridings
22:11 04 Apr 19
Jordan was an extremely knowledgeable and kind sales person. The way he did his presentation and the water testing we... were able to understand him very well. We learnt a lot about our water and how it affects our health as well as our appliances, clothing and cookware. I highly recommend this system to any home owner... as Jordan says "it is just as essential in a home as a furnace or water heater."read more
Adele Arbour
Adele Arbour
19:30 24 Mar 19
Absolutely Fantastic!!! No spotting on dishes. Feels as though I am showering in VELVET!!! Cooking with Reverse Osmosis... water extremely enhances the flavour of our food and our coffee is now gourmet!!! Highly recommend the products and services. I don’t want to keep my experience a secret.read more
Jeff Neron
Jeff Neron
18:33 16 Jan 19
High quality water filtration system, professional and quick installation. Extremely happy with this product!
Deanne Ash
Deanne Ash
19:43 13 Nov 18
I purchased the whole home product for my house. I love it, my parents love it and my two dogs and cat love it. This... company treats you like family from the start to the very end. Definitely top notch quality products.read more
chicken nugget chip
chicken nugget chip
21:36 15 Oct 18
Great product! Great sales staff! William was friendly, honest and very knowledgable. Just love our new water system!
Mike Johnstone
Mike Johnstone
21:19 15 Oct 18
We had the best experience with William the man who came to our house he was excellent. We couldn't be more pleased. I... highly recommend the system. You won't regret it. Ontario Fire Water Air is a top notch company all the way. If your lucky enough to get William to come into your home and demonstrate you will see he is down to earth friendly and most importantly honest. Was a pleasure to talk to.read more
W. Craig Oke
W. Craig Oke
20:11 15 Oct 18
Top quality products and the best value around!
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