Happy OFWA customer
Dianne Potter
Dianne Potter
00:52 05 Oct 19
Will visited us this evening and did a good job explaining the system he suggested to improve our water quality. We already have a good water softener in place, and the quality of water from our local treatment/supply facility satisfies us, so we did not purchase any equipment for him, but he was a good representative for the company.read more
Margaret Ann Voll
Margaret Ann Voll
00:44 25 Sep 19
If you are concerned about your own health and the environment, this is the company to work with when considering the purchase of an osmosis system, water softener or carbon unit. Every person we interacted with was extremely professional. Ethan, our salesman, was extremely professional, authentic and friendly while demonstrating the benefits of the systems. He answered any questions thoroughly. Dan was also a pleasure, working efficiently at the installation and explanations. We noticed significant benefits almost immediately. Very impressive experience!read more
Warren  Thom
Warren Thom
00:06 13 Sep 19
Hands down great service! Good sales reps. Polite, confident technician. on time and clean install. Couldn't ask for a better experience.read more
Barbara White
Barbara White
23:28 27 Aug 19
Paul stopped by this evening to test my drinking water and explain the importance of clean drinking water through reverse osmosis.. He was a very polite and informed young man. Really enjoyed his presentation and his company. Update. It’s been a bit of a wait but Paul was nice enough to stop by and deliver my 100 reward card in person.read more
Rory Labron
Rory Labron
21:37 23 Aug 19
Super excited to have my new water softener, carbon filter and reverse osmosis systems installed. Will was very knowledgeable on the sales end and showed me what a big difference the new equipment will make. The installation team was fantastic and was able to work around a few issues to make it all run smoothly! Thanks guys!read more
Jacob Rand
Jacob Rand
19:09 23 Aug 19
Owen was a diligent representative for the company OFWA, appreciated the service that was given to me, made me feel like family.read more
sheila MacPherson-Stacey
sheila MacPherson-Stacey
03:05 23 Aug 19
The new water system is fantastic! The taste is pure, we no longer have calcium build up which means less clean! Will and the team did an amazing job with education as well as installation! I would recommend this system to anybody!read more
Carol Nielsen
Carol Nielsen
00:07 23 Aug 19
We are really liking our water system especially how good our coffee tastes now. Thanks again Paul you were really great answering all our questions and understanding the household dynamic thus seeing to it that we were able to get the system in place. I also think you were great with our Dog. Thanks.read more
Lynn Tremblay
Lynn Tremblay
22:53 20 Aug 19
Dan Babin and I are happy with our new water system. We did renovations and saw how the pipes where caked with crap.Showing how bad Cambridge water is. We are also happy with the service.We highly recommend this water system.read more
Tanja J
Tanja J
04:06 07 Aug 19
I don't know much about this company's products first hand but their business tactics are very underhanded. They called my mother many, many times conducting a "water survey" and then after a while called back to say she won a $100 gift card and that they will send someone same day to deliver it at home......which is a lie! She expressed that she did not want a salesperson showing up and was assured there wouldn't be one, just the gift card. Sure enough they sent one of their salespeople who lecture you about how great their water system and detergents are and how bad Culligan is( who my family are signed with and if you are with another water company I'm sure they'd say bad things about them too) and even though you are with another company, talk about paying off your rental balance owing to the other company but don't tell you until all is said and done, that you are paying that money back to them( OFWA) on top of their system, plus interest! I was not present when that final pricing was mentioned last minute to my mother but was furious when she tried to explain it; they wanted approximately $14,000 and then take the Culligan system and resell it( according to the salesman). How can anyone trust your products if this is what you do to potential customers? Bad mouthing your competitors who by the way, provide services to everyone in my neighborhood and LYING about our water containing chlorine without even testing it.....so very unprofessional! Also, that's slander against Culligan too. They( OFWA) ask to see your paperwork as well. My only hope is that no one gets taken advantage of and scammed. If you see caller ID as OFWA, that's them and they're trying to rip you off as they tried with my family. My mother never did get the $100 gift card, the salesman told her it will get mailed, another lie. Very shameful.read more
Stacey Grigsby
Stacey Grigsby
14:10 08 May 19
So happy to have the reverse osmosis water system. What a huge difference in the taste of water. Installation was quick and efficient. Everyone is so nice and accomodating. I'm looking forward to having purified water for life.read more
Gail O'Riley
Gail O'Riley
16:21 10 Apr 19
Jordan Dyck a salesman with Ontario Fire Water Air, was very professional from our first meeting where he described the water filtration system he felt I would benefit from. The system was installed. He came to my place to ensure I was happy with the system and how it was installed. I expressed buyer's remorse and said that all I needed was a water softener. He talked to me some more and said he would work to see what he could do for me. In the end I was happy with the resolution and Jordan - on his own - came by to see how I was. He said his main aim is to make sure his customers were happy with what they bought. Jordan not only is very professional he is a kind person which will bode well for him in the future,read more
Hank Epp
Hank Epp
20:51 08 Apr 19
Jordan was friendly, attractive and knowledgeable. The product was very well explain and any questions we had he dealt with patience and professionalism. We really enjoyed getting to know Jordan and are excited to have purified water with our reverse osmosis system. Sincerely Erna and Henry Eppread more
Spencer Edwards
Spencer Edwards
02:47 05 Apr 19
Jordan was very knowledgeable with all of his water activities and hands on demonstrations. Opening our eyes to the grossness of our drinking water. We recently had to replace an appliance because of water hardness damage and it was very clear now how and why that was the case. We bought the reverse water osmosis system and use it everyday and no longer buy bottled water for the sake of his amazing, well planned and well spoken presentation.read more
Daniel Ridings
Daniel Ridings
22:11 04 Apr 19
Jordan was an extremely knowledgeable and kind sales person. The way he did his presentation and the water testing we were able to understand him very well. We learnt a lot about our water and how it affects our health as well as our appliances, clothing and cookware. I highly recommend this system to any home owner... as Jordan says "it is just as essential in a home as a furnace or water heater."read more
Adele Arbour
Adele Arbour
19:30 24 Mar 19
Absolutely Fantastic!!! No spotting on dishes. Feels as though I am showering in VELVET!!! Cooking with Reverse Osmosis water extremely enhances the flavour of our food and our coffee is now gourmet!!! Highly recommend the products and services. I don’t want to keep my experience a secret.read more
Jeff Neron
Jeff Neron
18:33 16 Jan 19
High quality water filtration system, professional and quick installation. Extremely happy with this product!
Deanne Ash
Deanne Ash
19:43 13 Nov 18
I purchased the whole home product for my house. I love it, my parents love it and my two dogs and cat love it. This company treats you like family from the start to the very end. Definitely top notch quality products.read more
chicken nugget chip
chicken nugget chip
21:36 15 Oct 18
Great product! Great sales staff! William was friendly, honest and very knowledgable. Just love our new water system!
Mike Johnstone
Mike Johnstone
21:19 15 Oct 18
We had the best experience with William the man who came to our house he was excellent. We couldn't be more pleased. I highly recommend the system. You won't regret it. Ontario Fire Water Air is a top notch company all the way. If your lucky enough to get William to come into your home and demonstrate you will see he is down to earth friendly and most importantly honest. Was a pleasure to talk to.read more
W. Craig Oke
W. Craig Oke
20:11 15 Oct 18
Top quality products and the best value around!
See All Reviews

"Great product! Great sales staff! William was friendly, honest and very knowledgeable. Just love our new water system!"

Larisa J
Cambridge, Ontario

 

"We had the best experience with William the man who came to our house he was excellent. We couldn't be more pleased. I highly recommend the system. You won't regret it. Ontario Fire Water Air is a top notch company all the way. If your lucky enough to get William to come into your home and demonstrate you will see he is down to earth friendly and most importantly honest. Was a pleasure to talk to."

Mike J.
Waterloo, Ontario

 

"Top quality products and the best value around!"

Craig O.
Kitchener, Ontario

 

“If you’re looking for a reliable, efficient, and trustworthy company, you’ve definitely come to the right place. Ontario Fire Water Air is the absolute best and really knows how to deliver. You won’t be let down! Love my Soft Water ”

Marie S.
Cambridge, Ontario

 

“I was very impressed at how the final result turned out. The team at Ontario Fire Water Air was very professional, from the presentation to the installation, with the skills and expertise to get the job done right. Highly recommended!”

Frank D.
Kitchener, Ontario

 

“Looking forward to great savings and the luxuries water. Great install.”

Steven R.
Cambridge, Ontario

 

“I know that it isn’t often that people will correspond with words of their satisfaction rather than complaints. We just wanted to say that we are very happy with the new H2O R/O system, and we are so glad that everything is seemingly working well. We’re very pleased with the fact that this system is giving us good tasting water at the separate tap is so much better. No more bottled water. Enjoying the tea.”

Christian L.
Mississauga, Ontario

 

I am writing this letter to thank you for fixing our water problems. We wish that we had come to you first. It would have saved us a lot of money and aggravation. We were told by the salesman of “the other company”  that a water softener would take care of the rust and sulfur smell. Well, when it didn’t, all we got was a run around and no direct attempt was made to fix it. Your system has done the job that you said it would, and we appreciate the fact that you have represented yourself and your company in a truthful manner. Thank you.

Rene Z.
Baden, Ontario

 

Three weeks ago, we had the water conditioner installed and immediately noticed the difference in the water. We also had hard water and now the soap we use is much more efficient.
We appreciate the way in which we have been treated, the promptness of the install. We would not hesitate to recommend Ontario Fire Water Air to anyone.

Gurdeep K.
Brampton, Ontario

 

We want to let you know how pleased we are with our water since you worked to change our system. It is clear and no longer contains iron and bacteria free.  Our last water analysis report shows our water is perfect!
Ontario Fire Water Air was recommended to us by a friend whose sister had the same problems with iron and bacteria content in her water. We decided to go the same route and contacted OFWA. They were very professional and diligent when working with us to install our water system.
We are truly happy with the results and feel that the money put into this system was well worth it! We would recommend them to anyone!

Dan and Amanda D,
Waterloo, Ontario

 

"Very professional and respectful. We had been dealing with terrible well water. Ontario Fire Water Air came and we got a prize plus they clarified all of my concerns with our water. They have solved everything with a new system and spent the extra time to replace the old equipment which was rusted and breaking down. They treated us very well. Thank you."

Jack Fullen
Kitchener, Ontario

 

"Great sales and service. Very thorough. They answered all our concerns with modern equipment and service. I would highly recommend this company."

Willam Blake
Cambridge, Ontario

 

"Ontario Fire Water Air sets the bar when it comes to price, quality and maintenance."

Nathan Tibour
Waterloo, Ontario

"When I was using other companies before, I was given poor services but now I think I’m very ok with my water and I also now have a lifetime guarantee. Thanks again Ontario Fire Water Air for this services."

Franklin Kateshaw
Brantford, Ontario

 

"My wife and I are so happy with Ontario Fire Water Air. We had very foul tasting water for such a long time and a friend recommended I call them. They came to the home and did a water analysis and they made some recommendations on how to improve the water. We listened to their very informative presentation and they answered all of our questions. I would recommend this company to anyone as you get what you pay for here. Great service, great people and great price."

Tammy Burton
Guelph, Ontario

 

"Ontario Fire Water Air has made my skin a lot better. I can say when I get out of the shower I don't have any itching anymore. I am so glad that my family decided to install an Water Treatment system. I really like the system and the water also tastes good. My friends are so jealous and they want to come over to my house to drink the water. I told them to call and get a system for their house."

Valerie Hoshburrow
Kitchener, Ontario

Dog and family ofwa

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Although purchasing a quality product is very important, the after sale installation and service is equally as important. Take a moment to review our Installers review page to see what our customers are saying.